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7-Digit Dialing for USA & CAN is not working

Started by DONnNH, November 29, 2018, 04:24:41 PM

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DONnNH

7-Digit Dialing for USA & CAN results in a message, "We cannot complete your call. Please call again."

It works okay if dialing 1-603-xxx-xxxx from the 603 area code.
- Obitalk SP1: Google Voice configuration for 7-Digit Dialing is set to 603
- Manually updated firmware successfully to latest version on or about 11/23/2018
- Google Voice website is setup to forward calls to correct OBI number (masked with x's for security):
   OBiTALK Device - xxxxxxxxx
   sip:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx===@obihai.sip.google.com
- Obi No. dialing works correctly inbound (I did not check outbound Obi No. dialing capability)
- 7-digit dialing works correctly inbound

Finally, this is the ONLY non-standard setting:
- GV911.com - E911 Service has been Activated as configured in OBi Expert Configuration >> Service Providers >> ITSP Profile A General >> Digit Map with a custom value provided by GV911.com. Also, Device Default and OBiTALK Settings columns are UN-checked for the Digit Map parameter name.