Ended up trying to add the 1022 back in (after deleting it off the dashboard and resetting it two days ago) and repeatedly got the error: "Failed to add device: This device is customized for another service provider and cannot be added to your account!" Contact Obihai support if you need further help.
This 1022 has never been with another service provider just obi and gv for years. I did email support Tuesday..unless anyone knows anything else to try I will wait until I hear back? Thanks.
Software Version: Build 4858EX.1311
Update: Even though my 1022 does not appear on the obi dashboard and refuses to be added I can still make and receive calls to my other obi box by pressing line and then dialing out or just answering when calling the phones obi's number..very strange.