Outbound call routing doesn't appear to be working properly
jadog:
Ah. You're right. So I am on the latest firmware version then. So apparently there is a bug with the trunks. I guess I'll just have to wait for a future release before trying again.
azrobert:
I'm guessing it doesn't like the Primary Line set to TG1.
Using my last posted config change following:
Physical Interfaces -> Phone1 Port -> PrimaryLine: SP1 Service
The last rule in the OutboundCallRoute change it from: {(Mpli):pli} To: {(Mpli):tg1}
If this fixes the dial tone then everything should work except 8 and 9 prefix numbers.
To fix 8 and 9 do this:
Change the last rule in the Phone DigitMap to: (Mtg1)
Change the last rule in the OutboundCallRoute to: {(Mtg1):tg1}
jadog:
Sorry for the delay, the holidays were crazy :o. Changing the OutboundCallRoute from: {(Mpli):pli} To: {(Mpli):tg1} gave me dialtone! And I was able to successfully place a call. What a rock star!
I'm unclear on the additional instructions though for the 8 and 9 prefix numbers.
Quote
To fix 8 and 9 do this:
Change the last rule in the Phone DigitMap to: (Mtg1)
Change the last rule in the OutboundCallRoute to: {(Mtg1):tg1}
Can you confirm I need to make this change under the Phone 1 interface? I already changed the last rule in the OutboundCallRoute to {(Mpli):tg1}. Are you saying I should change it again to {(Mtg1):tg1}?
azrobert:
Your problem is probably caused by corrupted memory in the OBi202. I had you make a minimal change to see if my theory was correct. You now need to make a couple more changes to fix the 8 and 9 prefixes.
Phone1 Port DigitMap: ([1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mtg1))
Phone1 Port OutboundCallRoute: {(Msp2):sp2},{([19]900xxxxxxx):},{(<##:>):li},{(<#:>):ph2},{(<**70:>(Mli)):li},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mtg1):tg1}
If everything seems to be working, you can test failover by disabling SP1 or change the password so registration fails. Now make a call and it should failover to SP3.
Voice Services -> SP1 Service -> Enable: unchecked
jadog:
Bingo! I am very stoked! This is working just as you said after I made the recommended changes. With SP1 disabled, it rolls to SP3. Note, I updated the OutboundCallRoute to the below, otherwise I was unable to complete a call when I dialed the 8 or 9 prefix to get out to SP3 and SP4 respectively. I also updated to force 800 toll free calls to go to SP4.
{(Msp2):sp2},{911:sp1},{933:sp1},{([19]900xxxxxxx):},{(<9:1>xxxxxxxxxx|<9:1260>xxxxxxx|18(00|88|77|66|55|44)xxxxxxx|<1>8(00|88|77|66|55|44)xxxxxxx):sp4},{(<8:1>xxxxxxxxxx|<8:1260>xxxxxxx):sp3},{([1-9]x?*(Mpli)):pp},{(<##:>):li},{(<#:>):ph2},{(<**70:>(Mli)):li},{(<**82:>(Mbt2)):bt2},{(<**81:>(Mbt)):bt},{(<**8:>(Mbt)):bt},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},{(<**2:>(Msp2)):sp2},{(<**3:>(Msp3)):sp3},{(<**4:>(Msp4)):sp4},{(<**9:>(Mpp)):pp},{(Mpli):tg1}
Let me know if I should make any tweaks to the changes I made. It takes several seconds to connect to SP4, but I can live with that.
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