Unable to connect to GV
RenoDave:
After 4 years of using a OBI 200 over ATT Uverse, the unit stopped connecting to Google Voice. I had done nothing to change the configuration. Re-installed the unit several times, and was never able to connect. The echo test (**9 222 222 222) worked fine. I moved the unit to a different house using Spectrum internet, and the unit connected without any issue.
The OBI status shows "SP1, Google Voice, Connect Failed: No Response". The OBI200, ATT router, OBI dashboard, and Google voice do not show any other error. I have no idea what has changed.
trollsnipers:
# ME Too !
SteveInWA:
Based on user reports over the past few days, it looks like AT&T's DNS servers did not get updated after an address change. Change your DNS to use either Google's DNS: 8.8.8.8 or the Quad9 high-security DNS: 9.9.9.9
The ideal place to change this is on your home router, so that all attached devices will benefit from better DNS service, but if you can't do that, then change it in expert mode on the OBiTALK portal, for your OBiTALK product(s).
DG3CA:
Quote from: SteveInWA on December 09, 2018, 04:48:17 pm
Based on user reports over the past few days, it looks like AT&T's DNS servers did not get updated after an address change. Change your DNS to use either Google's DNS: 8.8.8.8 or the Quad9 high-security DNS: 9.9.9.9
The ideal place to change this is on your home router, so that all attached devices will benefit from better DNS service, but if you can't do that, then change it in expert mode on the OBiTALK portal, for your OBiTALK product(s).
ATT doesn't allow DNS changes. So how do you do the latter in expert mode?
SteveInWA:
The answer depends on whether you are using an OBi 200 (no built-in router) or a 202 (has built-in router).
Assuming you have a 200, then:
Sign into your OBiTALK dashboard, here: https://www.obitalk.com/obinet/pg/obhdev
Click your device name. Scroll down and click "OBi Expert Configuration". Click OK to the "are you sure" pop-up box. Click "Enter OBi Expert" on the next page.
Edit the WAN settings and enter the DNS values for DNS 1 and DNS 2. If you are using an OBiWiFi dongle instead of Ethernet, edit the settings in the "OBiWiFi configuration" section. I recommend chaging them to 8.8.8.8 and 8.8.4.4 respectively.
Always scroll down and click the "Submit" button after editing.
Note that you must remove the check marks from both boxes at the right side of the setting values, to enable it to be edited.
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