Unable to connect to GV
zorlac:
After puzzling over my obi not connecting to GV for the last 2 weeks or so and resetting it multiple times only to have it disconnect after a few minutes (I even got a banner message that something was amiss while using GV texting).
I removed my device from the portal and set it back up (Polycomm flashed me to Build: 5921EX fwiw) and it still would disconnect! :'(
Quite fortuitously I searched for "216.239.36.144" using the forum search and landed on this thread.
I've applied the DNS fix to two obi200's and really hope that does the trick, so far so good!
Thanks guys for this post, these boxes are very economical but they're certainly not free. ;D
ymcp:
Quote from: SteveInWA on December 09, 2018, 05:25:24 pm
The answer depends on whether you are using an OBi 200 (no built-in router) or a 202 (has built-in router).
Assuming you have a 200, then:
Sign into your OBiTALK dashboard, here: https://www.obitalk.com/obinet/pg/obhdev
Click your device name. Scroll down and click "OBi Expert Configuration". Click OK to the "are you sure" pop-up box. Click "Enter OBi Expert" on the next page.
Edit the WAN settings and enter the DNS values for DNS 1 and DNS 2. If you are using an OBiWiFi dongle instead of Ethernet, edit the settings in the "OBiWiFi configuration" section. I recommend chaging them to 8.8.8.8 and 8.8.4.4 respectively.
Always scroll down and click the "Submit" button after editing.
Note that you must remove the check marks from both boxes at the right side of the setting values, to enable it to be edited.
now what would i do differnt for the 202
thanks
drgeoff:
Quote from: ymcp on January 23, 2019, 10:26:51 am
now what would i do differnt for the 202
Nothing.
SteveInWA:
Quote from: drgeoff on January 23, 2019, 10:44:09 am
Quote from: ymcp on January 23, 2019, 10:26:51 am
now what would i do differnt for the 202
Nothing.
The difference is: when using Ethernet, on a OBi 202, the DNS setting is in "Router Configuration-->WAN Settings", whereas on a OBi 200, the DNS setting is in "System Management-->WAN Settings".
However, ideally, the place to set your home network's DNS is in your main router, vs. on the individual devices.
zorlac:
Quote from: SteveInWA on January 23, 2019, 11:01:37 am
However, ideally, the place to set your home network's DNS is in your main router, vs. on the individual devices.
I've been using 1.1.1.1 for a DNS on my router for over a year without issue and prefer to leave it that way. I'm of the opinion something's amiss with GV since I'm still getting occasional warning popups on the GV texting page that I might not be able to make calls over the internet & to check my settings even though my obi200 is working now.
This guy says the DNS fix isn't working for him, I dunno.
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