Unable to connect to GV
kenc295:
Me 3! Using an OBI200, ATT internet. Worked great for a year till today, now incoming calls go straight to google voice mail and outgoing calls get a cryptic message of "call XXX has not received a response from the service provider."
The OBI echo test works fine.
Steve in WA, I tried following your WAN settings instructions, but finding the WAN setup got a little fuzzy.
On the LHS of the obi expert screen there's "system management" > "WAN settings"
The 5th and 6th line items are "DNSServer1" and "DNSServer2" I changed them to 8.8.8.8 and 8.8.4.4
SUCCESS!!! Thank YOU!
Just wanted to add a little extra detail on where to find the WAN settings for people similarly incompetent to me.
DG3CA:
Thanks Steve! That seemed to do the trick. I've added an image for anyone else who wants to see the layout. I assume the asterisks and exclamation points are normal when there has been a change?
Thanks again.
RenoDavid:
Changing the DNSServer1 to 8.8.8.8 and DNSServer2 to 8.8.4.4 in the "System Management/WAN Settings" of my OBI 200 solved my GV connection problem.
Thanks to the people who helped me with this problem.
OB4ME:
Ditto on the SUCCESS!!! Steve, is this a setting that we should change back to the original check box (OBiTALK settings) sometime in the future (if AT&T updates their DNS?)
After waiting for 24 hours to see if the situation resolved itself (it didn't) I poured through the previous posts and changed the DNS per Steve's directions. Many thanks to all who figured this out! I'm not highly knowledgeable in these areas but at least I can read through the responses and eventually figure it out. Thanks to all for having the patience to write the detailed instructions.
SteveInWA:
No, you can leave your DNS set to 8.8.8.8 and 8.8.4.4 (Google's high performance DNS) or 9.9.9.9 (Quad9 high security DNS). There is no need to use your ISPs DNS.
Navigation
[0] Message Index
[#] Next page
[*] Previous page