Callcentric's free NY DIDs will transition to $1/month
SteveInWA:
Heads up, GV-->CC users: From Callcentric on 12/10/2018
Quote
Valued Customer,
When we launched our FREE Phone Number Program almost 7 years ago, we knew supporting and maintaining this service would bring its own unique set of challenges; however we felt the value this service could provide our customers outweighed the negative.
Over the past several years significant changes in the regulatory environment, as well as an extreme uptick in fraud/abuse have caused this paradigm to shift. Despite these facts, we’ve continued to provide/support this product entirely free of charge.
In short, these changes have transformed what initially started as a value-added service for the BYOD Community into an untenable burden on our company’s resources. As a result, we’ve been forced to make the difficult decision to discontinue our popular Free Phone Number Service on February 28, 2019.
We entirely understand that there will be a lot of questions/concerns related to this change and we want to assure you that we will work openly and diligently to address them all. Below is an overview of the basics, as well as some links with additional information:
Can I maintain my number(s)?
YES. We’ve created a new low-cost plan for $1 per DID/month that you can automatically transition your numbers to on 2/27/19. To opt-in to this plan, please click here
What does the new plan include?
For $1 per DID/month our Dollar Unlimited plan includes 2 Inbound Channels and UNLIMITED inbound usage
Do I have to do anything if I don’t want to transition my numbers to the Dollar Unlimited Phone Number plan?
No. Any FREE Numbers that have not been converted to our new Dollar Unlimited plan will automatically be cancelled on 2/28/2019
I still have questions, where can I learn more?
We’ve added a detailed FAQ Section to our site to address concerns regarding our decision and to let you know exactly what to expect when we reach the deadline date. If you would like to learn more, please check our FAQ’s
While the telecom industry is ever-changing, our commitment to providing innovative/affordable service solutions remains the same as it was when we started our company 15+ years ago.
We understand that when it comes to phone service you have a choice and we THANK YOU for choosing Callcentric.
Sincerely,
The Callcentric Management Team
LTN1:
Hi, Steve. Years ago when one of my family's account signed up for GV, we had a CallCentric free number as the only forwarding number. This was before the requirement of a landline/cell phone number. Do you know if a "legacy" GV account is required to have at least a verifiable number to work or can the incoming GV number (used with the OBi) continue to work despite not having a verified forwarding number?
SteveInWA:
Google Voice requires that the potential user submit a linked/forwarding phone number as an "eligibility ticket", in order to claim one of their free inbound phone numbers. VoIP ITSP numbers aren't eligible, and the submitted number must not have been used before to claim another number. This is fraud-limitation measure.After the Google Voice number has been successfully acquired, the user can delete their linked phone number(s).However, if a Google Voice phone number is not used for some unspecified time interval (formerly 9 months, now undisclosed duration based on new algorithms), it will be reclaimed (taken back by Google). "used" means: make outbound calls or send text messages. Inbound doesn't count, as an abandoned number will still receive robocalls.
LTN1:
Thanks, Steve. A follow up question on the outbound texting--can it be a text with Hangouts linked to the GV number or does one have to actually use GV for the outbound text to count?
Rick:
I got the same email from Callcentric. There goes my E911 service as well as my infrequent outbound faxing, and my incoming fax receipt.
Now the choice - do I spend $50 on a new OBi and continue with Google Voice, or do I find a email fax service and move to 100% cell phones, with the GV numbers forwarding to my cell?
I'm leaning towards the latter.
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