For those of you that have been using Callcentric's free DIDs, you know that starting March 1st they go away, the new service is $1 per month (plus the $1.50 per month for E911).
I had no plans of continuing my service, my OBi 110 hasn't been real useful since GV stopped working on it. I did forward my GV numbers to Callcentric to ring my OBi, but couldn't make outgoing calls without using GV to ring my landline to make the call. So I decided that paying $30 a year for E911 plus two Callcentric numbers isn't worth doing, and I'll also save by removing a bunch of almost-never-used wireless phones throughout my house, going to 100% cellular (testing E911 via Verizon's Wi-Fi calling later today).
I never wanted to spend my time filling up my Callcentric account with funds, so I would regularly hit it with a refill. Last refill was done in mid-2017 with a gift card someone gave me, and that's been dwindling away, coincidentally running out at the same time as their free DIDS, with a small balance left. I inquired as to a refund, and learned that Callcentric has no plans to refund anything to anyone. They cite their policy of only provided refunds for balances paid within 90 days of cancelling service (even though THEY are doing the cancelling). They also pointed out that even if the balance had been paid within 90 days, they charge $0.70 to refund anything and you must have $2.10 or more in your account for a refund to be processed. No idea how many accounts are affected, but this change is clearly putting money into Callcentric's coffers.
They also did point out that I could maintain E911 without paying for any service, just paying $1.50 a month. Hadn't really thought along those lines, but I no longer see a need for E911 via Callcentric if my Verizon test works later today.