My obi200 is Set up. All 3 Green Lights - Dial Tone -- But call doesn't work ...

Started by Cut-Throat, December 12, 2018, 09:15:36 AM

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Cut-Throat

Using Google Voice and everything shows Connected... My OBi has all 3 green Lights. Google Voice Shows Connected on my dashboard.... My phone gets a dial tone, but when I call out all I get is silence, the call does not go through. Also when calling my Obi, my phone does not ring. Eventually my Answering message on google voice picks up...

Any Ideas? -- I used this last winter when traveling and everything was working... Tried to set it up this year and having problems.

drgeoff

Most likely is that your OBi is no longer configured to work with the major changes that GV made earlier this year.  I suggest that you start again from scratch after updating the OBi's firmware.  

Download from http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw to your computer then follow the manual update instructions in option 3 of http://www.obitalk.com/forum/index.php?topic=9.msg13#msg13.

Delete your OBi from your Dashboard.  Reset the OBi - dial **8 and follow the prompts.  Add the Obi to your Dashboard - the **5 xxxx process.  Configure it with GV.