have to dial **1 to call

(1/4) > >>

Garylee:
Installed gv worked fine could just dial number and worked.
Then added Callcentric for the 911 Physical Interfaces -> PHONE Port -> OutboundCallRoute:{([1-9]x?*(Mpli)):pp},{(<#:>):li},{911:sp2},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}
now have to dial **1 to call out Help Please I'm new to this go easy

                                                                                                  Thanks Garylee

RonR:
Verify that you have:

Physical Interfaces -> PHONE Port -> PrimaryLine : SP1 Service

if you wish SP1 to be the default trunk for outbound calls.

Garylee:
It,s set to sp1

RonR:
Has:

Service Providers -> ITSP Profile A -> General -> DigitMap

been altered?


Where do calls go or what happens if you don't dial **1?

Garylee:
When I dial **1 it goes to gv thats what I want But I dont want to dial the **1

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