OBI 200 - Can't provision GV - "Firmware upgrade needed, cannot upgrade"

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dcatl:
Obi seems to provision ok at obitalk.com.  (Visible in dashboard)

Status in dashboard is green ball (Online)

When I click "Google Voice Setup" button in dashboard, I get "Firmware upgrade needed.  Cannot upgrade XXXXXXXXX since it is offline.  Please try again when it is online."

I am getting a dialtone from Obitalk and can dial the test number and ***6

Firmware is showing as 3.2.2 (Build 5921EX) in Status / Product Information.

Is this a spurious message or is there really new firmware that I need to install?  The device is brand new out of the box.

Thanks!

SteveInWA:
"Spurious message" is a perfect description.  Your device already has the latest firmware installed.

I suggest deleting the device off of the OBiTALK portal have a nice evening, then add it back again tomorrow and try again.

AnDyTnT:
I have same Exact Problem Delete add has not done anything for me

SteveInWA:
Quote from: AnDyTnT on December 22, 2018, 11:12:15 pm

I have same Exact Problem Delete add has not done anything for me


Follow my instructions linked below.  Perform every step, in order, and not skip any steps.

https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076

YelahwFelahw:
I had same issue so I used *** to access the OBi config attendant from my phone; then selected Option 9 to reboot; then OBi200 allowed me to successfully setup GV.  :)

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