Device keeps disappearing

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joeinfourm:
Has anyone run into this problem where I can successfully add a my device / GV and it works fine for a few days. Then the device disappears on the portal and I have to re-add it?

I've done hard resets and all the things one would do but it keeps happening. Was just considering returning the thing.

OBI200

drgeoff:
Never heard of that but it sounds like a portal problem, not the device itself.  Once a device is visible in your dashboard on the portal it should remain there even if the device is powered off or disconnected from the internet.  There is a  delete button on the dashboard but I think you would know if you are using that.

Open a support ticket.

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