Help: no sound on Obi202 with GV
drgeoff:
Do you hear any audio? Presumably you hear dial tone when taking the phone off-hook. If you dial ***1 do you hear "Basic network status. ......" ?
jpotkay:
Thanks again for the responses.
Steve- I'm going to wait until I exhaust other options before I spend the money to buy a new router. I'm very happy with this router otherwise.
azrobert- Thanks for the tip on the DD-WRT firmware. I'll likely try this if TP-Link support can't help me.
drgeoff- Yes, I hear a dial tone. I don't hear anything if I dial ***1 or if I try an echo test.
Thanks again to all of you.
-Joe
drgeoff:
Quote from: jpotkay on December 29, 2018, 10:30:10 am
drgeoff- Yes, I hear a dial tone. I don't hear anything if I dial ***1 or if I try an echo test.
If you really hear nothing when you dial ***1 there is something wrong with your OBi which no amount of changing routers or their settings will fix.
The response to ***1 is generated totally locally within the OBi. You should hear something even with no ethernet cable plugged in.
jpotkay:
Thanks drgeoff. Yes, I definitely don't hear anything when I dial ***1. Is there anything else I can try? I just tried to install an old firmware, but get a checksum error.
drgeoff:
Quote from: jpotkay on December 31, 2018, 07:40:37 am
Thanks drgeoff. Yes, I definitely don't hear anything when I dial ***1. Is there anything else I can try? I just tried to install an old firmware, but get a checksum error.
Presumably you also hear nothing in response to **0 and ***0.
Please confirm that your phone (or cordless base station) is plugged directly into the OBi and not via any house phone wiring.
The only thing I can suggest is a reset to defaults as per step 2 at https://www.obitalk.com/info/faq/Troubleshooting-sec/How-to-Factory-Reset. If that doesn't help, then I suspect a hardware failure.
Current firmwares are signed. They won't load an unsigned firmware. You can try loading/reloading the 5921 version.
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