Firmware upgrade needed. Cannot upgrade ********* since it is offline

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DocFlash:
I just got my OBi200 yesterday and was able to add my device, but get this message when I try to set up Google Voice:

"Firmware upgrade needed.
Cannot upgrade ********* since it is offline. Please try again when it is online."

I have rebooted and removed and reinstalled the device to no avail. I tried upgrading the firmware manually but get a message saying:

"Firmware Update Failed.
Firmware package checksum error.

Can anybody help?

Thanks.

azrobert:
Are you using this fw:
http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw

sakingesq:
I am having a similar issue. I have upgraded the firmware and it is showing:

3.2.2 (Build: 5921EX)

But when I try to set up GV I get this message:

Firmware upgrade needed.
Cannot upgrade xxxxxxxxxxx since it is offline. Please try again when it is online.

Can anyone help?

DocFlash:
Quote from: azrobert on December 24, 2018, 12:45:17 pm

Are you using this fw:
http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw


No, I downloaded OBi202-3-2-1-5757EX.fw

bobafatcat:
I just got my Obi200 today and I'm having the exact same problem.  By the looks of it, the Obi200 status is green and is alive and well.  When I try to click on the "Google Voice setup" button, it'll give me the blurb about no emergency services, and when I click accept it'll pop up a message with the same message as the OP got.  Checking the firmware on the device it shows the following version:

3.2.2 (Build: 5921EX)

edit: From the looks of it on the forum quite a few people are having this issue.  What the heck?  I was running an Obi1xx box for many years and with it disconnected, it definitely shows as "Offline" in my obi account, while the Obi2xx is status green.

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