ObiExtras License

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MrHomestead:
Has ObiExtras been discontinued?  I tried to sign back up and the error message "license cannot be renewed!" pops up at the top of the dashboard in a yellowish box.

Kram82:
I just added a new Obi device to my existing account and wanted to make sure it was setup for ObiExtras and I see the same message. :(

RFC3261:
Quote from: Kram82 on February 21, 2019, 07:39:48 am

I just added a new Obi device to my existing account and wanted to make sure it was setup for ObiExtras and I see the same message. :(

I would give it a few days to see if there is some glitch happening (the OBi portal is well known to have its bad days).

But I have to admit this certainly has all the symptoms of another "OBiPLUS" soft termination (no new customers, you can't extend your license, after a year or so the service is gone).  I have to say I would not be surprised that competing with ITSPs offerings is something that might have ended up on the cutting block for OBi/Polycom/Plantronics as part of a review of future business offerings.  But we really have to wait and see.  Try it again in a few days, and next week, and report back.

SteveInWA:
I exchanged emails yesterday with the engineering team at Polycom.  They replied that the OBiEXTERAS service is still available, and they were taking care of the issue.

AmazingByDefault:
when, I need caller ID back!! Please please!!

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