The number you dialed___ has not received a response from the service provider
glnz9:
SteveinWa - Gave it the extra days of testing at home with great results and then brought it back to my wife's SoHo, where the problem continues.
That min-office company is now mostly empty due to the coronavirus. The load on its network is now only a fraction of what it was before. It's got to be some setting.
Here are two clues:
When I reboot the Obihai200, I can make one call out. (Or one in.) The next call is blocked.
Not only is GoogleVoice blocked, so is Obihai's own internal universe of phone numbers, like the echo test **9 222 222 222.
Is it possible that the mini-office company's router has the same SIP ALG problem that we all had when GV changed protocols two years ago?
Any other thoughts?
Thanks.
SteveInWA:
I have no idea why it doesn't work, and I don't see how anyone can diagnose it remotely, without a packet sniffer.
I can tell you that the SIP ALG setting is irrelevant when using Google Voice.
Why not take a laptop into that office, sign into the Gmail account that holds your Google Voice phone number, then go here: https://voice.google.com/u/0/calls
Make 5 or so calls. They should all work. Warning, do not make a crap-ton of short calls in a short time period, or your Google Voice service will be suspended.
If that works, then there is some unknown issue between your OBiTALK device and their network (and not between your OBiTALK and Google Voice in general, since it worked at home). You will probably have to give up.
glnz2:
Steve - thanks for your encouragement!
I have a ways to go on this -- including bringing a microphone to the mini-office to plug into the existing PC to try GV the way you suggest -- but first - is there any way to put Skype into the Obihai 200 as a VOIP service? That was actually our original service and we had a Freetalk ConnectMe VOIP box for it. Then three (?) years ago, Skype stopped being available that way.
Is there any way to bring Skype back the way I'm trying to use GV?
EDIT - ADDED DETAIL -- In the Obhai Expert settings, in ITSP Service Profile A - General, the STUNServer is http://stun.l.google.com/.
If I put that URL into a browser, I get "This site can’t be reached stun.l.google.com took too long to respond."
Clue?
drgeoff:
Quote from: glnz2 on July 03, 2020, 09:56:37 am
Steve - thanks for your encouragement!
I have a ways to go on this -- including bringing a microphone to the mini-office to plug into the existing PC to try GV the way you suggest -- but first - is there any way to put Skype into the Obihai 200 as a VOIP service? That was actually our original service and we had a Freetalk ConnectMe VOIP box for it. Then three (?) years ago, Skype stopped being available that way.
Is there any way to bring Skype back the way I'm trying to use GV?
EDIT - ADDED DETAIL -- In the Obhai Expert settings, in ITSP Service Profile A - General, the STUNServer is http://stun.l.google.com/.
If I put that URL into a browser, I get "This site can’t be reached stun.l.google.com took too long to respond."
Clue?
1. No, you cannot run Skype on any OBi.
2. That stun URL gives the same "This site can't .... long to respond" for me. It is a red herring. Getting to the obitalk echo test does not depend on that stun server and you wrote that the echo test is problematic too.
glnz2:
SteveInWA and drgeoff - Last night (Sunday night) in the mini-office and today (Monday) monitoring my Obihai 200 remotely while making test calls, the GV line has been working. Same for the special **9 Obihai number.
It's possible the mini-office IT team did something, but maybe they didn't do anything,
Have you heard whether maybe Google was checking and fixing issues?
Of course, I don't know if this will last.
EDIT - ADDITIONAL INFO - During the past ten days or so trying to fix this issue, I re-connected the Obihai 200 to our GV account a few times, including once by mistake to SP2 in addition to SP1. I then deleted the SP2 connection, leaving the SP1. I also went directly into our GV account and made sure it was showing the Obihai 200 in "My Devices". Well, checking our GV account again right now, I see that our Obihai is listed TWICE in GV "My Devices". Since it all seems to be working, I'm going to leave that alone.
Thanks.
Navigation
[0] Message Index
[#] Next page
[*] Previous page