Time Zone Mystery
HHillsman:
Sorry - thought I could attach > 1 file. Here's a copy of my settings.
Thanks again!
SteveInWA:
Your screenshot shows that your settings are still wrong. Go look at my screenshot again.
If you are making these changes locally on the device's embedded web page, you should understand that those settings will be overwritten immediately after the phone reboots and re-syncs to your OBiTALK settings.
Based on your other discussion thread, I am afraid you have gotten into the realm of changing things you don't fully understand.
There are NO special settings needed to use an OBiTALK device with Google Voice.
Do this:
Sign into your OBiTALK portal account: http://www.obitalk.com/obinet/pg/obhdev Click on your device. On the device page, click the blue "Delete Device" button to completely remove the device from the portal.Wait for the device to reboot. Then unplug the device from power and Ethernet. Plug in just the power cord and wait for it to boot up.Pick up the phone and key in ***8 then 1 to confirm restoring the device to factory defaults. Wait. It takes several reboots and several minutes.Unplug the power cord. Plug in the Ethernet cable. Plug in the power cord and let it boot up.Go back to the OBiTALK device page. Follow the **5 procedure to add the device to the portal, and give it plenty of time to automatically reboot the device.Configure SP1 with Google Voice. Make sure that you are authorizing the device to the correct Gmail account that holds your Google Voice phone number. Do NOT do anything with your local PBX.Confirm that inbound and outbound calls work, and that the timezone is correct.Do NOT make any changes via the local device web page.
HHillsman:
SteveInWA, hi again:
Thank you for your follow up!
As it turns out, I have, in fact, performed three factory resets exactly in the manner you described. Although it does not relate to this issue, I have posted separately on the fact that GV has worked for me if it is the first SP configured and no other SIP services are listed. As soon as additional SPs are configured, GV stops registering with messages like "Connecting to 0.0.0.0". I am forced to conclude that the Obihai software, which can handle multiple SIP registrations, cannot support GV when mixed with other SIP registrations. To confirm: 100% of my config edits have been performed on the Obitalk web client - not via a browser instance to the local IP address of the phone.
As to the time of day issue, each time I've done the reset, with the local TZ set to Pacific (GMT-8), DST enabled, and a 1 hour offset (all default settings) I've had the same result: 1 hour fast. The only manual entry I made was to change the NTP Server to "us.pool.ntp.org" as you showed in your screen shot from the default "pool.ntp.org" . Either way, same outcome (screen shot enclosed).
You've been very patient...and I do very much appreciate your assistance. Unless you have other suggestions, at this point, I'm prepared to accept the system with these known issues and press on. I can manage without GV on my desk phone and I don't mind pretending I'm in Alaska to show the right time of day.
Thank you!
SteveInWA:
The time of day should display correctly given those settings. Nobody else is reporting a problem with it.
There is absolutely no problem having a mix of Google Voice and other SIP providers configured on the device. I have configured a very large number of OBiTALK ATAs and IP phones, and they all have SPs configured with Callcentric and with Google Voice. It always works.
The 0.0.0.0 symptom is normal, and it is caused by excessive "tweaking" of your device configuration. Google Voice will reject multiple, rapid connection attempts. Every time you change something and reboot your device, it's re-connecting. It should eventually reconnect automatically. Don't make so many changes so quickly.
Here's a definition of "tweaker":
tweaker
Also: tweeker.
1. Person who constantly stays up cleaning, washing, organizing, powertooling, sorting or otherwise keeping themselves busy doing menial tasks.
2. Someone who constantly makes slight alterations on (usually a very specific) object, i.e. computer, software, automobile, etc.
3. A compulsive liar, thief, or both.
4. A methamphetamine ("tweak"), or other form of speed, addict (who displays all of the above in an obsessive-compulsive manner).
"Tommy what are you doin' man?"
"I've been real busy sorting bolts!"
"For three days?"
"It's important though..."
HHillsman:
SteveInWA:
Thanks again for your guidance! On the basis of your comments, I will assume, relative to the TZ issue, that the unit is defective. As to the tweaking, I encountered the problem when I first set up the device. It didn't seem like excessive fiddling, but I take your point. As this instrument has 7 call appearances with three lines and several speed dials, the setup resulted in multiple restarts.
I'm used to queuing changes on the IP PBX so it doesn't reload each time I change a setting. With Obitalk, it seems like every time I change something, there is a reboot. Is there a way to queue the changes so there isn't so much re-registering?
Anyway, I'll set up the exchange and try again with a new unit. Many thanks for helping me diagnose the problem!
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