VVX350 Obi Edition and Google Voice
RiversEdge:
I have one of the new VVX350 OBi editions. The OBiTalk portal will register them and will also load the Google Voice settings, but these phones seem to fail connecting. They get the result: "Connect Failed: 403 Forbidden (server=216.239.36.144"
On the surface, it would appear that the OBi settings are effectively the same as my older OBiHai devices that are working.
Software version is: 6.3.0.0
Any ideas or pointers on where to troubleshoot?
Only thing I see in syslog that seems odd is a broken connection, but after a 403 not sure that's really odd:
VVX350: TLS-EXT Hostname:deskphone.telephony.goog
VVX350: TCP:Connect OK(spreg)60
VVX350: Trying to connect ssl
VVX350: TC:ssl connected
VVX350: REG:HandleTcpEvent 2;wc=1
VVX350: TCP:Broken Connection(spreg) 60 -1
VVX350: REG:HandleTcpEvent 3;wc=0
zorlac:
Maybe this will help?
drgeoff:
Ask Polycom. That model is so new that you are surely still within the support period.
BearSGD:
Did you resolve this? Getting same error on my new VVX350 obi edition. Changed the DNS servers to google and still getting Connect Failed: 403 Forbidden (server=216.239.36.144
Obi sees my phone but GV isn't connecting. Help!?!
Taoman:
Quote from: BearSGD on April 22, 2019, 09:00:06 am
Did you resolve this? Getting same error on my new VVX350 obi edition. Changed the DNS servers to google and still getting Connect Failed: 403 Forbidden (server=216.239.36.144
The VVX x50 Series OBi Edition are enterprise level business IP phones. The only way they will connect to Google Voice is via G Suite.
Quote
Quote from: SteveInWA on March 20, 2019, 05:06:33 pm
The Polycom-heritage products, such as the VVX 150, 250, 350 and 450 will work with Google Voice for G Suite. They will not work with the consumer version of Google Voice.
http://www.obitalk.com/forum/index.php?topic=15756.0
https://9to5google.com/2019/03/20/google-voice-g-suite-desktop-phones/
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