VVX350 Obi Edition and Google Voice

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BearSGD:
Just read on admin page in Gsuite that "Desk Phone Support is Coming Soon".  Thanks for letting us know that before we ordered GV and the phones..... SMH

SteveInWA:
Quote from: BearSGD on April 22, 2019, 05:35:11 pm

Just read on admin page in Gsuite that "Desk Phone Support is Coming Soon".  Thanks for letting us know that before we ordered GV and the phones..... SMH


There are three different tiers of service for the new Google Voice for G Suite customers.  Only the second two support the use of desk phones.  If you are a G Suite customer, and you are paying for the Standard or Premier tier of Google Voice service (NOT the consumer Google Voice), then you can add desk phones.  Beta customers have already done this, and it is easy to do, and it works fine.Features may vary based on the country where it's offered.As Taoman pointed out, at this time, the only IP phones that can be added to Google Voice for G Suite at the Poly VVX x50 series, with the "OBi Edition" firmware loaded.  See:  https://www.polycom.com/partners/find-a-partner/cloud-video-partner/google.htmlNone of the Obihai-legacy phones can be added (no 1000 or 2000 series phones), and none of the other Poly phones (other than the VVX x50) can be added.If you already own a VVX x50 series phone that has the legacy Polycom firmware, consult your reseller or Poly support to convert its firmware to the OBi Edition.  If you own other Poly phones, your reseller might offer a trade-up program.Conversely, the Poly VVX series phones cannot be used with the original consumer version of Google Voice.Adding a desk phone to a paid Google Voice for G Suite user follows a specific procedure that is initiated on the G Suite administrator console.

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