Stopping robocalls

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pigmalien:
Hello, a couple of questions if I may.

With my number transfer I'm seeing a sudden influx of robocalls which is actually costing me on my new plan so I'm wondering what I can do to mitigate that.

So my questions are:
Can my Obi200 prompt the caller to input a number to continue? If so, can it be set up to only apply to the Sp2 channel? Then finally, will that even matter to the service provider? In other words who does the call go through first?
Thanks

azrobert:
You can use the Auto Attendant to block these calls. The AA has 3 options (ring the phone, make a new call and callback). These options can't be changed. You need to change the initial prompt to something like "Enter 1 to complete your call" then delete all the other prompts. You also have to make changes to have options 2 and 3 fail if accidentally selected.

This can be setup only on SP2.

The AA is answering the call, so you will be charged.

You can define a white list of known numbers to bypass this procedure.

NoMoRobo is a free service that will block some robo calls.  Some robo callers use spoofed callerids. These can't be blocked by NoMoRobo. You can't use the AA and NoMoRobo together.

https://www.nomorobo.com/

Edit:
NoMoRobo will also answer the call, so you will be charged. The advantage is people don't have to listen to a prompt and enter 1. The disadvantage is some robo calls will get thru.

pigmalien:
Unfortunately my service is not supported by nomorobo.
On the other hand they, Callcentric offers the dial prompt so at least that is available.

Thanks for the information.

Sheffield_Steve:
Callcentric has "Call treatments" that can redirect spam calls to a number disconnected tone (At no charge) or to voicemail.  (for a charge)

Quote from: pigmalien on February 06, 2019, 05:07:57 pm

Unfortunately my service is not supported by nomorobo.
On the other hand they, Callcentric offers the dial prompt so at least that is available.

Thanks for the information.

pigmalien:
Ah, looks like they can work together in priority.
Nice.

Thanks.

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