How to renew Anveo Obitalk special account - RESOLVED

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SHarp:
I seem to remember it working like that when i was with Anveo. I didn't comment because I wasn't 100% sure.

I usually would keep an extra $5 in the account for unforeseen little charges. When I closed the account with them, they refunded fairly quickly to my Paypal account.

dlarson54:
One point of criticism which is not really fair of me but Anveo has obviously given Obihia permission to represent them as a preferred provider. Yet they seem to have limited knowledge of what Obihia is doing. This becomes difficult when Obihia tech support is nonexistent.

BGood:
Another reason to maintain a positive balance in your Anveo account is CNAM lookup which can include non-Anveo SIPs in your Obi config.  Anveo CNAM lookup is not enabled by default and there is a $0.009 charge for each lookup. (*)

Anveo CNAM can be enabled at http://www.anveo.com/phonenumbers.asp. Click the EDIT button, select CallerID Tab and enable CNAM lookup.

(*) However, ObiMike reports that "if you enter caller numbers and names into your Anveo address book, it will present those names when those numbers ring through, without CNAME enabled.  Just as CallCentric does, and probably others."  I have not tried this.

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