Does anyone know how the Anveo Obitalk special renewal works? It looks like I can pay them again via PayPal, but I would like to use the balance in my Anveo account instead. Unfortunately, when I check out, under the Pay from Anveo pre-paid account option it says "This option is not available".
I had a balance in my account, so I added more funds so that I could have enough to cover the renewal. If I don't do anything, will those funds be used to auto-renew my account? I can't find anything that says that and I don't want to risk loosing the number that I ported there.
I realize this is primarily an Anveo issue and I will open a ticket there if necessary, but I am hoping someone here will know there answer since it appears the only way I can get an answer from them is to open a ticket that will cost me $5. Plus, hopefully my post here will help others avoid or sort out similar issues in the future.
As far as I can tell right now, the correct way to handle the renewal is to just use the link and send a new payment via PayPal. I think when I signed up it was just the opposite - I had to fund my account first and then the service I signed up for was debited from my Anveo account balance. That is how I ended up with extra funds in my account (because I could only add funds in certain increments).