When Fax Modem Dials It is Causing a Fast Busy
RonR:
audioresearch,
Temporarily set:
Physical Interfaces -> LINE Port -> DigitMap : (@@.)
and see if the fax modem call goes out the LINE Port successfully. Either way, look at the Call History and let me know what the modem actually dialed.
audioresearch:
I already got all outgoing calls to go out the LINE (fxo) port. I temporarily changed physical interfaces->phone port->outbound call route so that the part of its default value that had been ([1-9]x?*(Mpli)):pp} became
([1-9]x?*(Mli)):li}. Plus, I also, just to be safe, changed physical interfaces->phone port->primary line to be "PSTN". I made an outgoing call using my handset and it was confirmed that the caller id displayed on the called phone was that for my Verizon line on fxo. So, I was then sure all outgoing calls were going out on fxo.
I then once again tried sending a few faxes using my usb fax modem and still got the same failures: after only about 4 dtmf tones were dialed, I heard fast busy on the pc loudspeakers. So, unfortunately, using the Verizon line for outgoing calls did not seem to help.
Further, I have now also tried making an outgoing call using my laptop's builtin modem (as opposed to all the previous call attempts that had been made with a usb fax modem connected to my tower pc). I actually had some old software dial out to, believe it or not, a dialup ISP number. Same thing happened, a few digits dialed caused the fast busy signal.
At no time after any of these attempted calls did the OBI phone history log contain any indications that any of these calls were attempted.
If I have the time, I'll try taking my laptop and putting it right next to the Obi box and running a short phone line directly between the two and see if that helps. Maybe there is some sort of interaction with my house phone wiring or some of the other devices connected to my house phone wiring and if so, this will isolate that possible cause.
RonR:
Quote from: audioresearch on September 20, 2011, 08:58:58 pm
I temporarily changed physical interfaces->phone port->outbound call route so that the part of its default value that had been ([1-9]x?*(Mpli)):pp} became ([1-9]x?*(Mli)):li}.
You should not be making any changes to the PHONE Port OutboundCallRoute or PHONE Port DigitMap. You should put both back to their Default values.
The rule you changed ({[1-9]x?*(Mpli)):pp}) has nothing whatsoever to do with normal calling or the LINE Port. It's used for single-stage calling from OBi-to-OBi via the OBiTALK Service.
audioresearch:
Well, that's what I get for making semi-educated guesses instead of reading the manual!!
Since using the fxo line when connected to Verizon didn't help my problem, fortunately I had set all that stuff back to the defaults.
RonR:
Reset the whole OBi to factory defaults. That will set the LINE Port as the PrimaryLine.
Then set:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
Physical Interfaces -> LINE Port -> DigitMap : (@@.)
and see if the fax modem call goes out the LINE Port successfully. Either way, look at the Call History and let me know what the modem actually dialed.
Make sure you're clicking Submit at the bottom of each page before leaving any page that has been changed.
Make sure you click Reboot in the upper right corner after making all changes.
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