Connect Failed: No Response (as of today 3/9) Across MULTIPLE OBI 508's
transam98:
Ive had all my #'s in the 508's for years..... but its on BOTH of my boxes like all the other people that are having problems....
MalibuKen:
Quote from: SteveInWA on March 12, 2019, 03:51:28 pm
You are using the consumer version of Google Voice.
Although the OBi 500 series models can use Google Voice as a service provider, it is neither recommended nor supported for multi-line business use.
Creating multiple Google Voice accounts for a business violates Google's Acceptable Use Policy. Any sort of call center, telesales or other high-volume outbound calling pattern is also a violation, and may result in Google suspending the service and taking back the phone numbers.
https://www.google.com/intl/en_US/googlevoice/program-policies.html
Now that Google has a paid, enterprise version of Google Voice for G Suite customers, it's a safe bet that they will increase enforcement of this policy.
I recommend that you instead use a suitable, paid ITSP with your 508(s).
I haven't received any emails from Google alleging that there has been a breach of their terms of service. It seems like the voice accounts are working... just not the Obi. I'd hate to switch from voice only to realize later that the outage is due to a technical problem, and not a shadow ban of my device...
GIOS:
Google VoiceConnect Failed: No Response I have the same issue as everyone else; I have a 508, I am a single google voice user and for personal use only.
SteveX:
And to add to this, my service also went out on March 9th. I've been doing some digging in my device's web page. Fiddling with DNS does nothing for me. The obihai.telephony.goog appears to have the correct IP address (216.239.36.144).
The difference is that my device is a OBi 202.
Steve
PMRing:
I am experiencing this same issue (Connect Failed: No Response) on a OBi508vs. It had been working great (4 GV lines) for almost the last year. The the last call I received on my actual phone was 3/8, and the last outbound call I was able to successfully place was 3/11. It hasn't worked since. Tried the usual troubleshooting (cycle power, check networking, check OBi connectivity...).
GV seems to work in the browser and on my cell phone app, but not on the 508.
I've read this entire thread now, and it doesn't seem there is much other news here except speculation about GV tightening security to eliminate unsupported devices and service terms abuse.
I'd love to know if there is an expected fix sometime soon.
-Patrick Ring
Navigation
[0] Message Index
[#] Next page
[*] Previous page