Connect Failed: No Response (as of today 3/9) Across MULTIPLE OBI 508's
transam98:
sounds like a EXCUSE to me cuz if they (GV) blocked you on a policy violation then GV would have done it....
I had GV once SHUT off my # due to a so called violation.... they just set your # to unavailable... and I appealed it and found it was cause I got a LOT of incoming SMS TXTS from twitter... they turned it back on....
But if GV blocked you they would have done it on your GV webpage not on the obi...
Plus there is TO MANY 508's that are OFF !! for all of them to be violations...
Plus IF you were blocked on a violation then it also wouldnt WORK when you log into google.com/voice
loumarjr:
Quote from: transam98 on March 14, 2019, 08:58:00 pm
sounds like a EXCUSE to me cuz if they (GV) blocked you on a policy violation then GV would have done it....
I had GV once SHUT off my # due to a so called violation.... they just set your # to unavailable... and I appealed it and found it was cause I got a LOT of incoming SMS TXTS from twitter... they turned it back on....
But if GV blocked you they would have done it on your GV webpage not on the obi...
Plus there is TO MANY 508's that are OFF !! for all of them to be violations...
Plus IF you were blocked on a violation then it also wouldnt WORK when you log into google.com/voice
What bothered me was instead of Polycom acknowledging the issue and trying to find a solution, they sent me to a post that stated that business use was responsible for the block out.
It is like buying a suv with 4 wheel drive and the 4 wheel drive stops working. You email the manufacturer and they refer you to a post by an person, a member on their site, not affiliated with the company that says the government turned off 4 wheel drive because you violated the government's policy against driving down the wrong side of the road. Well, you know you never drove down the wrong side of the road and the authorities never stated to you that you had a violation and they even let you renew your drivers license with no mention of the alleged violation. Heck, your insurance didn't even go up!! You would want the manufacturer just to fix the vehicle and stop passing the buck.
GV never blocked me and I can still make calls on the website. Google gives free numbers out and Polycom makes money with this by selling devices that state they work with GV. I really appreciate what Google does for us and do not fault them whatsoever. I pay for Polycom's support service and purchased their product. It was said that the Obi stuff I was quoting was written a long time ago, however they are still selling the 508 on amazon, linked from Polycom's support site, as GV compatible. Anyone who doesn't believe me, see my prior post for the link to the item on Amazon.
It is true that I was not forced to use Google Voice, I was enticed by Obi and Polycom and purchased their products and services based on their official support for GV. I will gladly stop wining when Polycom fixes our devices.
transam98:
I emailed them this AM asking for a update got the same canned reply to see steves postings (which is funny as im the one that started the thread), ive taken screen shots.... they advertise its supported on with google which it obviously is NOT as it doesnt work, ive even deleted all except one thing in the 508 did a full factory reset added in 1 GV... still errors out....
Anyone want to do a class action lawsuit ? lol
Zaptastic:
Has anyone tried migrating to obi 20xs yet? Or assuming Google banned obi 50x series, figured out a way to pay Google to restore service to 50x?
transam98:
I wonder if google banned anyone that has MORE than ONE GV going to the same IP ?
kind of would be stupid as the OBI allows you to ADD as many as you want... not to mention the 202's etc allow you to add 4 numbers (2 physical ports and 2 ghost ports that ring into the 2 hard ports...)
Plus If your only allowed to have ONE GV Phone number PER IP Address the box should stop it at that..... but im not sure that is it either....
plus not to mention ove had multiple #'s in the 508 for years, and never did a single abuse etc... (plus others w/ 508's) all have the same problem and im sure others alike are not making a hundred calls a day./.. And if that were the case GV hasnt canned your # as tehy all still work on the GV Page....
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