Connect Failed: No Response (as of today 3/9) Across MULTIPLE OBI 508's
volkswagner:
I guess my Google Foo is not as good as I thought.
I don't see any reference to Google Voice for Business or Enterprise.
I know things break, and it's not in Polycom's best interest
to say, "yeah Google made another change that broke our integration", but
they could certainly offer more legit support. When I contacted obi support, they
told me to contact google forums. When I contacted Google forums, I was told
to contact Obihai. I contacted Obihai with this new information and was then
directed to this thread. I don't know why I thought there may be a solution here :)
I'm curios as others have asked... has anyone moved their GV account
to an Obi200? What is the result?
transam98:
they like to pass the buck to someone else, it isnt google, they secured their asset and probably didnt share what they did with obi/poly... even knowing they are so called "partners"
Them sending you to the thread is no help... its the same... 508's DO NOT WORK WITH GOOGLE VOICE... simple LOL ;( ??? ??? ???
MalibuKen:
I have an Obi 504. I was able to get all four of my phone lines to work with an Obi202. The 50x series failure to connect with Google voice accounts is related to the device itself. Hopefully we'll get a firmware update that will restore 50x functionality. Until then I recommend everyone cease troubleshooting until there is a firmware update.
loumarjr:
Quote from: MalibuKen on March 23, 2019, 07:54:55 am
I have an Obi 504. I was able to get all four of my phone lines to work with an Obi202. The 50x series failure to connect with Google voice accounts is related to the device itself. Hopefully we'll get a firmware update that will restore 50x functionality. Until then I recommend everyone cease troubleshooting until there is a firmware update.
I agree with you. The trick is to get polycom to keep us advised on this issue. Polycom has not, as of yet, issued a official statement saying that they are working on the problem or if they ever will.
transam98:
I also agree, even at that they did push 1 update that didnt do anything although it was claimed to fix the problem, it didnt......
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