2 GV Numbers, Best way to configure
Kedyl:
Hi, I'm a novice at this, I have 2 GV accounts with 2 different numbers. I have 2 obi 110's available, I want to be able to receive calls from both numbers and also dial out using either number whenever needed. I have ports available in my router. Do I need both obi's or can these be done with only 1 obi? What is the best way to do this? Thanks a lot in advance.......Ked
RonR:
One OBi can be configured with two Google Voice accounts.
Incoming calls from either account will ring the OBi PHONE Port (with Call Waiting signaling if a call is already in progress).
Calls will go out the account of your choice by default and you can select the other account by prefixing the dialed number with **1 or **2 (depending on which account you made default).
To manually configure the OBi from factory defaults, log into the OBi (admin/admin) at the IP address returned by dialing ***1 and set:
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice #1 username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice #1 password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Voice Services -> SP2 Service -> AuthUserName : (Google Voice #2 username)
Voice Services -> SP2 Service -> AuthPassword : (Google Voice #2 password)
Voice Services -> SP2 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : (SP1 Service OR SP2 Service)
Click Submit at the bottom of any page you've made changes to before leaving that page.
Click Reboot in the upper right corner after all changes have been made.
Kedyl:
Ron, thank you, I followed the directions, this is what happens:
Call coming to SP2 rings the phone, Good.
Call comingto SP1 DOES NOT ring, goes to GV.
I can use SP1 or SP2 for out bound calls without problem.
So, the issue is with the calls coming to SP1 not coming to the phone, what could be wrong? Tks....Ked
RonR:
If you can make calls using either account (**1 + number and **2 + number), incoming calls should be working from both accounts.
Is the number you're calling into Google Voice from listed in Google Voice? If so:
In advanced settings for that phone number in your Google Voice account, change:
Direct access to voicemail when calling your Google number from this phone?
Yes (default for mobile phones)
to
No (requires pressing star during greetings -- default for non-mobile phones)
Kedyl:
Ron, thanks, but the mysterious problem remains. No, the number I'm calling from is not listed in either Google account. I tried from an entirely different number with the same result, SP1 gives a few rings and GV VM kicks in after that????????
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