2 GV Numbers, Best way to configure
RonR:
Quote from: Kedyl on September 21, 2011, 11:57:22 am
Call comingto SP1 DOES NOT ring, goes to GV.
Quote from: Kedyl on September 21, 2011, 01:24:41 pm
SP1 gives a few rings and GV VM kicks in after that
Which is it? :)
Google Voice VM will kick in if you don't answer the call within 25 seconds (approximately 4 rings).
Kedyl:
Ron, that's what happens, the call does not ring the phone, I hear the ringing tone from the calling phone until the VM kicks in.
SP2 starts ringing the phone just a moment after the number is dialled.
Since I already have another OBI available, would you mind posting the settings to get 2 OBI's installed for these two numbers? Thanks.,.......Ked
RonR:
Kedyl,
OK, now I see what you meant.
The OBi is intended to support two Google Voice accounts simultaneously and it's a very common usage.
Try swapping the username/password pairs on SP1 and SP2 and see if the problem stays on SP1 or if the probem is with the Google Voice account and moves to SP2.
DaveSin:
I don't know if this will help, but:
A) Try making an outgoing call from within gmail account associated with SP1 and
B) Make sure you are sign out of chat on that account.
Also, checking your GV setting on Voice Settings for that GV account associated with SP1 and make sure Google Chat is enabled (Checked). Do you know if the incoming calls to GV1 (SP1) is hitting your OBi110? That is, when you call the GV Number and access you OBi110 (through the web interface) and you look at the Call Status, do you see the incoming call?
RonR:
Quote from: DaveSin on September 21, 2011, 02:47:38 pm
Also, checking your GV setting on Voice Settings for that GV account associated with SP1 and make sure Google Chat is enabled (Checked).
That's most likely the problem.
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