[Obi110] Handle masked CID?
QBZappy:
Winfried
Quote from: Winfried on September 22, 2011, 02:43:23 am
Thanks for the tip on combining AnonymousCallBlockEnable with a single message in the AA as a way to block anonymous calls while still providing a message so callers understand why they're not getting through.
I don't think you can combine AnonymousCallBlockEnable and send callers to the AA.
I actually was refering to this post. I should have been more clear.
Quote from: QBZappy on September 21, 2011, 08:55:04 am
I think the OBi might be able to perform this trick with the new firmware v1.3. Since we can record prompts to the IVR, we should be able to send numbers with no CID to the Auto Attendant. Since we do not leave any instructions to press any buttons the caller should simply hear our message saying "We do not accept calls with blocked CID, you must unblock your number" (or something to that effect). If you use this work around method, you will give up on the ability of using the AA prompts in your language of choice. However the options of pressing 1, 2, or 3 are still there, they are hidden. The options are just not known to the caller. I'm not sure what the AA behavior is if the caller does not hang up. I think the AA repeats three times. After the last repeat I'm not sure if it just disconnects.
RonR is better at figuring out a dialplan which will force callers with no CID to the AA.
Winfried:
Sorry about the misunderstanding. I have two more questions:
1. What happens when using the AnonymousCallBlockEnable option: Does the call simply rings forever (preferably without the handset ringing) or does the Obi answers and then hangs up, so that the user gets a BUSY signal?
2. What does firmware 1.3 bring? After receiving the unit, I upgraded it to the latest stable firmware (1.2.1Build: 2384)
------
Edit: The admin PDF says "Anonymous Call Block allows you to block calls from incoming callers when there is no identifying caller ID name or number. Incoming calls will be presented with a busy signal"
lhm.:
My inbound comes in through GV and AnonCaller checked does not ring phone attached to the OBi, but after 25 seconds it does go to VM.
RonR:
Quote from: lhm. on September 22, 2011, 01:04:14 pm
My inbound comes in through GV and AnonCaller checked does not phone ring phone attached to OBi, but after 25 seconds does go to VM.
That's the nature of Google Voice even though the OBi has returned a busy. Google Voice ALWAYS answers incoming calls and presents ringback while it's calling the phones in its forwarding list. Even if they're all busy, Google Voice presents ringback for 25 seconds before going to voicemail.
jimates:
Get a second free google voice number and have the Obi fork all of those calls to it. Have the new google voice number send the calls direct to voicemail and record whatever you want as the voicemail message.
Google voice used to have an anonymous call reject option but not any more.
Navigation
[0] Message Index
[*] Previous page