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Author Topic: anonymous  (Read 366 times)
doctorD
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Posts: 1


« on: April 03, 2019, 06:43:34 am »

I am using an Obihai 1032 with Dialpad. We have a problem. We want to ALLOW anonymous calls! Yes, that's right. You see when patients call us after hours, if they have their numbers blocked, they can't leave a voice mail. Instead they hear, "This line is out of service". I see in the users manual that there is a way to program the phone to ALLOW anonymous calls. I just don't know how I can do it or if this is up to Dialpad. I purchased the phones from Dialpad but their support people don't have an answer.
Thanks
DrD
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drgeoff
Hero Member & Beta Tester
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Posts: 4424


« Reply #1 on: April 03, 2019, 08:26:03 am »

1.  That "out of service" message is not generated by an Obiphone.

2.  AFAIK the default config of an Obiphone does not block or specially handle anonymous calls.

I think your problem is really with Dialpad.
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