Call Transfer Obi 1022
drgeoff:
Quote from: 29014021 on May 28, 2019, 02:52:36 pm
Same here. Please what is the solution to this issue?
Currently there is no publicly known solution.
Mindblogging:
Made several tests and something is wrong involving Google Voice service when transferred to another OBi phone. I have SP1 with Google Voice service and SP2 non-Google Voice service (like Anveo, Callcentric, RingCentral)...
cell phone call (or PSTN) > to SP1 GV phone number > call connected success/talk > hit "Transfer", to another OBi phone (using Extension or direct dial **9 + that OBi phone's 9 numbers > call connects > hit "Transfer Now" and call disconnects.
cell phone call (or PSTN) > to SP2 (not Google Voice service) > call connected success/talk > hit "Transfer", to another OBi phone (using Extension or direct **9 + that OBi phone's 9 numbers > call connects > hit "Transfer Now" and call maintain connection/communications.
This is under regular Google Voice service account with Gmail ending (@gmail.com). Anyone try this mainly without Google Voice service involve and get dropped?
jluros:
I'm having the same problem. I posted about it on 3/26/2019 (http://www.obitalk.com/forum/index.php?topic=15776.0) after opening an ObiTalk Support Ticket, and having the agent confirm that they know about the issue and "are working on it." (this was almost 3 months ago. I checked back in with Obi a few weeks ago, and they said they're still working on it. I'm not sure how hard they're working on it, though.
JoeIPT:
Has there been any updates updates on this? These phones are useless if they can't transfer calls. I just bought a bunch of them and really don't want to return them after taking the time to set them all up.
ShazamInForum:
Don't use Google Voice service if you are running an office or business and you will be OK. See post about using other VoIP Services: http://www.obitalk.com/forum/index.php?topic=16016.msg99612#msg99612
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