Callback with non primary trunks

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RonR:
If you want the OBi Auto Attendant to call you back using the LINE Port when you call in via SP1 and hang up before the Auto Attendant answers, then you want:

Voice Services -> SP1 Service -> InboundCallRoute : {(<**8>(069950xxxx|068341xxxx)):aa($1)},{ph}

This aa rule matches an incoming CallerID of 069950xxxx or 068341xxxx and routes the call to the Auto Attendant.  The CallerID gets **8 prepended to it and stored in $1.  When you hang up before the Auto Attendant answers, it places a call using the number stored in $1 (**8 + CallerID).

In the case of:

Voice Services -> SP1 Service -> InboundCallRoute : {(<00>(3369950xxxx|3368341xxxx)):aa($1)},{ph}

The Auto Attendant is going to place the call through

Voice Services -> Auto Attendant -> PrimaryLine

with 00 prepended to the incoming CallerID number.

Momo:
Actually, I don't have a choice. My inbound caller id shown is 3369950xxxx (correct CID is 003369950xxxx) . So I need to add 00.

I want the OBI AA to call me back using the line port and give SP1 line. Is there anyway to combine <00> and <**8>

RonR:
Sure:

Voice Services -> SP1 Service -> InboundCallRoute : {(<**800>(3369950xxxx|3368341xxxx)):aa($1)},{ph}

This should cause the OBi to return the call to 003369950xxxx using the LINE Port.

BTW, don't forget you can view the OBi's Call History to see what's actually happening on all these calls.

Momo:
Works Great  :D Thanks a lot

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