Google Voice Voicemails are not activating the message waiting light on my phone
SteveInWA:
Quote from: twood on April 05, 2019, 02:09:54 pm
Ugh...ok. Thanks.
Google should work on this if they are going to say Obis are officially supported. Obi should be required to say it's limited support.
Right now, it's a lie that they are supported. This is a standard feature for any voice device. It would have influenced my decision to buy the Obi. There is definitely a bait and switch component to this.
Oh Puhleeze. You missed the entire point. Google Voice notifies users of voicemail messages waiting by sending you, the user, a text message, or a push notification, and/or an email transcript of the message. That's how the Google Voice service works. It's not caused by a design problem with the OBiTALK devices. If you don't like this, then use some other service provider. For example, MWI and VMWI work perfectly with Callcentric provisioned on OBiTALK devices.
twood:
It's a misrepresentation, plain and simple. You endorse bait and switch that's fine. I don't.
If any friends ask me about it, I'll tell them this up front. It may influence their decision, it may not. Obi should say it on the box. Most people are buying the box for the free service.
I'll definitely be sure to write some reviews about it now though. I probably wouldn't have but I don't like jerks.
twood:
Quote from: SteveInWA on April 05, 2019, 02:30:13 pm
Google Voice notifies users of voicemail messages waiting by sending you, the user, a text message, or a push notification, and/or an email transcript of the message. That's how the Google Voice service works.
Obi/Google uses a crippled sip connection to communicate. Google intentionally destroyed their old XMPP offerings that worked with asterisk, etc. just so they could partner with Obi on this.
It appears the result of that partnership is NOT a fully functioning sip protocol that will simply give you a mwi. I mean how hard is that for the two companies to work out? They're going to destroy an entire ecosystem that was built up to make this?! Lol.
twood:
Easy workaround for Obi.
Create a gmail add-on offered in Google's GSuite MarketPlace like Dropbox and a bunch of others have. Have users forward either their voicemail or a transcript to their gmail. When this comes in, phone home to obi that the user has a voicemail and then send the sip signal to the Obi200 so it can light up my phone.
Hmm, I bet this won't work unless your email client is open. Dang.
Anyhow, it's just silly if Google won't cooperate to get something this simple done.
Maybe just a filter/forward rule. I bet that would work.
Lavarock7:
In my opinion, "supported" and "officially supported" are not the same as "fully compatible".
You are looking/hoping for compatibility and I don't see that mentioned. What I believe Polycom is saying is they will fix or attempt to fix what is broken (that is what support is). That does not mean that they have to incorporate features that Google doesn't offer.
Free GoogleVoice service is great, until it isn't. The lack of ability to turn off their automatic forward to voicemail is a feature many people want also that isn't going to happen.
I have both GV numbers, Voip.MS numbers and CallCentric numbers. The last two because GV doesn't do what I want and I am willing to pay some other company for the feature.
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