OBI200 Auto Attendant help please
H3!s3nb3rg:
Hello all, first of all please forgive me as this auto attendant is new to me and trying to get this to work for a collage course. What I have a sp1 for my main line and sp2 has Anveo set up for e911 calls. What I would like is to have 20# call my cell and 21# call my wife when our main home number is called. Now I see a couple tutorials here and none seem to fully work nor can I really get it configured properly. I was able to set up the recording but all else failed... Could I please get some help to make this work? Here is the link to one of the post I was trying to follow http://www.obitalk.com/forum/index.php?topic=12567.0 (reply 12)
I do not have any trusted callers set up nor speed dials if that matters.
drgeoff:
Quote from: H3!s3nb3rg on April 12, 2019, 12:04:05 am
Hello all, first of all please forgive me as this auto attendant is new to me and trying to get this to work for a collage course. What I have a sp1 for my main line and sp2 has Anveo set up for e911 calls. What I would like is to have 20# call my cell and 21# call my wife when our main home number is called. Now I see a couple tutorials here and none seem to fully work nor can I really get it configured properly. I was able to set up the recording but all else failed... Could I please get some help to make this work? Here is the link to one of the post I was trying to follow http://www.obitalk.com/forum/index.php?topic=12567.0 (reply 12)
I do not have any trusted callers set up nor speed dials if that matters.
"all else failed" is not enough for anyone to help you.
azrobert:
Set everything to default, except your recording. Now define 2 speed dials. Speed dials are defined from the Dashboard and found on the left column.
Speed Dial 20: sp1(Your_Cell_Number)
Speed Dial 21: sp1(Wife_Cell_Number)
H3!s3nb3rg:
Yes, sorry all for the lack of info. So if I make a recording stating to dial 20# for me and 21# for my wife, this would work. I know I have to set us up in speed dial first obviously.
azrobert:
Quote from: H3!s3nb3rg on April 12, 2019, 12:04:05 am
I was able to set up the recording but all else failed...
I think the above means you have the recording working, so don't change it. Remove any other modifications. Now define the 2 speed dials. Try it to see if it works.
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