Hi everyone:
I used to be an IT tech. many years ago, but I'm not very familiar with VoIP technology.
I have intermittent drops on
Voip.ms using my OBi202 (3.1.0 Build 5264).
Voip.ms technical support insists that the problem is not related to their network. I have not been able to discern any pattern to the drops. They happen when there is someone talking or when there is silence, on both received and sent calls, etc.
For security and other reasons I won't get into, I'm not using the
Obitalk.com portal, I just configured my device directly. It's been great that way, except for these drops.
- Connection: cable 15 Mb down/1 Mb up
- SIP ALG is off in my router
- Ping test results:
Ping statistics for 1.1.1.1:
Packets: Sent = 20719, Received = 20701, Lost = 18 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 797ms, Average = 17ms
Where do I start troubleshooting?