International call exit code 011 not working correctly with a Cordless phone
Prince:
I am trying to call a # in Japan. So I dial on the cordless brick phone:
011 81 123456789
On Obihai Call History, it shows "To SP1(01181123456789)"
However, I don't get the Japanese dial tone and the call does not go to the right place.
It's not a problem with the phone number or not having google credits because if I dial it directly from Google Hangout/smartphone, dialing +81123456789, the call goes through as normal.
There seems to be a problem with how Obihai handles this 011 or be able to understand I want to be dialing to Japan. Obihai doesn't seem to understand that... When I dial it through the cordless phone/Obihai, I do get the "This call will be handled by Google Voice and the call will be 3 cents per minute" but it does not route to the correct place. What is causing this issue? Is there a way to just dial +81 through the cordless phone or create some sort of shortcut so I can just dial a Japanese phone number directly and it will go through?
drgeoff:
1. You will not get Japanese dial tone at any stage of the call. VoIP doesn't work like that. The only dial tone is generated within the OBi. (Unless you are dialling some "dial through" access number in Japan.)
2. If the OBi's Call History is showing SP1(01181123456789) there is nothing amiss with the Obi's handling of the call attempt.
3. What number or tone do you actually reach? What does GV's call history show?
N7AS:
Add {(<011:+>xx.):sp1}, to the begining of the Phone Port DigitMap.
Don't forget the comma at the end.
You can still prefix the number with 011 that will transpose it with a + that Google Voice will accept.
Prince:
Quote from: drgeoff on April 25, 2019, 10:54:58 pm
1. You will not get Japanese dial tone at any stage of the call. VoIP doesn't work like that. The only dial tone is generated within the OBi. (Unless you are dialling some "dial through" access number in Japan.)
2. If the OBi's Call History is showing SP1(01181123456789) there is nothing amiss with the Obi's handling of the call attempt.
3. What number or tone do you actually reach? What does GV's call history show?
1. Sorry, I meant, I get the Japan ringing tone (it's different from US ringing tone) if the call goes through correctly; it sounds like this https://audiojungle.net/item/japan-standart-telephone-ringing-tones/19582975
If I hear the regular US ringing tone, I know it's not really outbounding the call to Japan and seems to just be dialing 01181123456789
It shows I am dialing SP1(01181123456789), but when I get a call from that same person it shows From SP1(+81123456789)
What exactly does PH1 stand for? I assume that is the phone hub/the cordless phone and SP1 is the service provider/Google Voice?
Prince:
Quote from: N7AS on April 26, 2019, 01:02:23 am
Add {(<011:+>xx.):sp1}, to the begining of the Phone Port DigitMap.
Don't forget the comma at the end.
You can still prefix the number with 011 that will transpose it with a + that Google Voice will accept.
Sorry, I'm not familiar with Phone Port DigitMap... I found it under User Settings -> User Defined Digit Maps
But do I uncheck "Default" and insert that code to the very front line of 'DigitMap' in Digit Map1 that's labeled 'ipd'?Currently, it has (xx.<*:@>xx?x?<*:.>xx?x?<*:.>xx?x?<*:.>xx?x?|xx.<*:@>xx?x?<*:.>xx?x?<*:.>xx?x?<*:.>xx?x?<*::>xx?x?x?x?)
or do I create a new label under "Digit Map2" and just add that command/code under DigitMap?
What exactly does that shortcut code do? It will allow me to just dial the Japan number without having to put in 011 first?
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