After my initial setup last Monday I thought I was going to complete my connections today. For the last four months I have been without service. From yesterday I went from being hopeful to being enraged. Some Polycom technicians should look at these providers that they list as "Approved" because I ran into one who I was all set to connect with. Now, not only did I have to cancel my subscription but also I have to make an unplanned visit to my financial institution over these guys. Hopeful that I was going to obtain service, and having submitted a substantial order for a year's service, I learned today that they require their own specified equipment. So, after getting my OBi202 functioning, this vendor required that its users all use the ATA adapter they provide. So, they were not, as I learned today, a "Bring Your Own Device" company. So, as far as a provider is concerned, I only have my Obi device synced with Google Voice. I would appreciate suggestions in making this search easier, knowing that Google Voice is not a telephone replacement system.