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After connecting call, dialing conf numbers, some numbers are missed?

Started by dlevens, May 02, 2019, 10:06:25 AM

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dlevens

I have an obi202 with Google Voice, I have a speed dial setup for my work conference 800 number. This always works.

But after the call connects, when I go to manually type in a 9 digit conf code followed by # some numbers will get missed???

Is there some setting in the obi web config dashboard that I can tweak to help with this?

I have to dial them 1 number at a time pausing for a brief half second to make sure it works. Also if I type it fast the first time, the automated attendant will say that conf code does not exist and it will repeat back the numbers and there will be numbers missed, especially when the conf code has repeated numbers like 9444247. Also sometimes if I type it fast again usually the 2nd time it works.



azrobert


dlevens

Thank you, my "DTMFMethod" was set to "InBand", I changed it to "Auto" and so far that is working much better.