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7-Digit Dialing for USA & CAN is not working

Started by alveszer, April 28, 2019, 04:30:13 AM

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alveszer

7-Digit Dialing for USA & CAN results in a message, "We cannot complete your call. Please call again."

It works okay if dialing 1-603-xxx-xxxx from the 603 area code.
- Obitalk SP1: Google Voice configuration for 7-Digit Dialing is set to 603
- Manually updated firmware successfully to latest version on or about 11/23/2018
- Google Voice website is setup to forward calls to correct OBI number (masked with x's for security):
OBiTALK Device - xxxxxxxxx
UFABET
sip:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx===@obihai.sip.google.com
- Obi No. dialing works correctly inbound (I did not check outbound Obi No. dialing capability)
- 7-digit dialing works correctly inbound

Finally, this is the ONLY non-standard setting:
- GV911.com - E911 Service has been Activated as configured in OBi Expert Configuration >> Service Providers >> ITSP Profile A General >> Digit Map with a custom value provided by GV911.com. Also, Device Default and OBiTALK Settings columns are UN-checked for the Digit Map parameter name.

jerseyfind

#1
Hi,

I had the same problem after signing up with GV911.  Don't expect any help from them.  This is the solution I came up with.

Copy & paste the below for the Digit Map (step 9 for OBI 200 & 202, step 10 for 100).  Then REPLACE ABC in the string below with YOUR 3 digit local area code, submit and reboot (the OBI should reboot automatically)

(<911:14242798234>S0|<922:14242798235>S0|<:ABC>[2-9]xxxxxx|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)

I believe this will work with OBI 100, 200 and 202, but NOT 110

PatrickBrickey

Quote from: alveszer on April 28, 2019, 04:30:13 AM
7-Digit Dialing for USA & CAN results in a message, "We cannot complete your call. Please call again."
Finally, this is the ONLY non-standard setting:
- GV911.com - E911 Service has been Activated as configured in OBi Expert cheapessaywriter Configuration >> Service Providers >> ITSP Profile A General >>

There are about 100 internal numbers. At the moment, everything works pretty well. Such a problem has recently emerged: there is an internal number, let's call it 1768, and so, calls to this and from this number are excellent except for the number 1880 (let's call it that), if it calls from 1880 to 1768, then when you lift the tube, 1880 has short hooters as if busy. And if you call from 1768 to 1880, then everything is fine.

drgeoff

Quote from: PatrickBrickey on May 06, 2019, 04:13:56 AM
Quote from: alveszer on April 28, 2019, 04:30:13 AM
7-Digit Dialing for USA & CAN results in a message, "We cannot complete your call. Please call again."
Finally, this is the ONLY non-standard setting:
- GV911.com - E911 Service has been Activated as configured in OBi Expert cheapessaywriter Configuration >> Service Providers >> ITSP Profile A General >>

There are about 100 internal numbers. At the moment, everything works pretty well. Such a problem has recently emerged: there is an internal number, let's call it 1768, and so, calls to this and from this number are excellent except for the number 1880 (let's call it that), if it calls from 1880 to 1768, then when you lift the tube, 1880 has short hooters as if busy. And if you call from 1768 to 1880, then everything is fine.
What is the relevance to this thread?