Setting up 911 Emergency Call on a Obi1062 Phone

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azrobert:
If you just want to force 911 to SP1, add 911 to the IP Phone DigitMap:
(911|[1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|***|**0|#|##|**70(Mli)|**8(Mbt)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**6(Msp6)|**9(Mpp)|(Mpli))

Then add this to the beginning of the OutboundCallRoute:
{911:sp1},

SteveInWA:
Quote from: KevKan on May 04, 2019, 09:22:46 am

SteveInWa,

I tried what you suggested but it failed.

SP1 was already set for use for 911 calls.  I used the default DigiMap and OutboundCallRoute and when I called 911, I received the message "Call Failed Invalid Number". 

Is this an indication the Digit Map needs to be changed to allow/accept the three digit "911" as a valid number?


If it failed, it is because you've somehow altered the digit maps to cause it to fail.  Without any manual digit map manipulation, it works as designed.  It would be a particularly heinous error if it didn't simply work, and someone's life depended on it, so yes, it just plain works.

KevKan:
I am still puzzled as to why I got the error message as I didn't find my default DigitMap string had been altered.

SteveInWa, I am not doubting what you said but, for some reason, after making the changes suggested by azrobert to the OutboundCallRoute and the DigitMap, it worked.

Thank you both for your help and sharing your knowledge with the Forum.   

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