Line - not working?
wakko:
Parameter Name Phone Port Status
State On Hook
LoopCurrent 0 mA
VBAT 57 V
TipRingVoltage 45 V
LastCallerInfo --
Line Port Status
On Hook
0 mA
0 V
--
That's what it shows... when it reboots the light on the line flicks on than quickly flicks off. I've tried plugging a phone into the line port and it's dead no dial tone. is their a setting i need to fix in the config to get the line up and running or by default is it supposed to be on?
There is no telephone service to the hoouse. So i plugged in the phone into the wall jack and there is no dial tone whatsoever....
Line settings are at default.
Value Default
ACImpedance
OnHookSpeed
TipRingVoltageAdjust
MinOperationalLoopCurrent
CurrentLimitingEnable
ChannelTxGain
ChannelRxGain
LineInUseVoltageThreshold
LineInUseCurrentThreshold
CallerIDDetectMethod
DTMFPlaybackLevel
just an fyi, the telephone jack on the device does work. I'm able to make calls out and receive calls. the line does not work. Anymore suggestions? I'm really hoping this works as they are currently sold out.
Northern.Bob:
"In the U.S., FCC rules require every telephone that can access the network to be able to dial 9-1-1, regardless of any reason that normal service may have been disconnected (including non-payment) (This only applies to states with a Do Not Disconnect policy in place. Those states must provide a "soft" dial tone service. On wired (land line) phones, this usually is accomplished by a "soft" dial tone, which sounds normal but will allow only emergency calls."
You should have line voltage even without service.
If you're in a house where you can reach the demarcation point (where outside Telco wires enter the house) you should check to see if the house has been physically disconnected from the phone system. That would drop line voltage to zero. Otherwise you might have to call your Telco to come and trace the problem.
srhuston:
Quote from: Northern.Bob on February 15, 2011, 01:36:58 am
"In the U.S., FCC rules require every telephone that can access the network to be able to dial 9-1-1, regardless of any reason that normal service may have been disconnected (including non-payment) (This only applies to states with a Do Not Disconnect policy in place. Those states must provide a "soft" dial tone service. On wired (land line) phones, this usually is accomplished by a "soft" dial tone, which sounds normal but will allow only emergency calls."
Emphasis mine. The only information I could find on the states with such a policy was written 11 years ago, and there were only 18. It also appears that the phone company's decision to disconnect can be based on whether or not the customer pays the local charges (ie, everything needed to present you a dial tone and allow incoming calls) so not having service at all doesn't necessarily mean you can still get a soft dial tone. See here (page 4 mostly).
wakko:
Quote from: Northern.Bob on February 15, 2011, 01:36:58 am
"In the U.S., FCC rules require every telephone that can access the network to be able to dial 9-1-1, regardless of any reason that normal service may have been disconnected (including non-payment) (This only applies to states with a Do Not Disconnect policy in place. Those states must provide a "soft" dial tone service. On wired (land line) phones, this usually is accomplished by a "soft" dial tone, which sounds normal but will allow only emergency calls."
You should have line voltage even without service.
If you're in a house where you can reach the demarcation point (where outside Telco wires enter the house) you should check to see if the house has been physically disconnected from the phone system. That would drop line voltage to zero. Otherwise you might have to call your Telco to come and trace the problem.
I did disconnect the lines outside as i didn't want to damage the obi device. However, this does not seem to have any bearing if the Obi device is not showing a voltage in the first place? Is that a correct assumption?
MichiganTelephone:
Quote from: wakko on February 15, 2011, 05:25:20 am
I did disconnect the lines outside as i didn't want to damage the obi device. However, this does not seem to have any bearing if the Obi device is not showing a voltage in the first place? Is that a correct assumption?
::) You're kidding, right? ::)
To clarify — if you want to connect your inside wiring to your PHONE port (so that you can run all your inside jacks off the OBi) then yes, you must disconnect the PSTN line outside.
BUT if you want to feed soft dial tone from the phone company to the LINE port of your OBi device (assuming you even have such a thing), then there has to be some way to bring that dial tone from the Network Interface to your OBi.
If you want to do both, then what you need to do is dedicate a spare pair in your wiring to bringing in the dial tone from your Network Interface. If you are looking at these instructions then it would be very similar to hooking up a DSL modem on a separate pair that's connected to the phone company's line, while using a different pair to distribute dial tone from your OBi to the jacks inside your home. But remember, you must never under any circumstances connect your OBi's PHONE port to a line with voltage from another source (such as the phone company) — only the LINE port is designed to be connected to a PSTN line.
Also keep in mind that your local telco may not even provide "soft" dial tone so before you do anything, you might want to plug a regular phone into the test jack on the Network Interface and see if you get dial tone there. If you don't, then you don't have anything to connect the LINE port to (unless you perhaps resort to something like using an old cell phone and a CellSocket or Dock-N-Talk).
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