is this thing free forever?
QBZappy:
tome,
I doubt very much that we have reached that point. OBi is riding a wave right now. Other than something unforeseen happening, I don't think they are going anywhere soon. I even suspect that by now they have reached a milestone in their growth.
preppystud:
when did this thing first appear?
i think that if it is so good with google voice, google might buy this whole company, and start to expand google voice.
by then, people can probably even transfer landline phone to google number.
RonR:
Quote from: QBZappy on September 22, 2011, 04:14:27 pm
I doubt very much that we have reached that point.
What does it take to reach that point?
Over the past 30+ days, there have been a total of 14 posts by Obihai Technology personnel, of which 7 were non-technical administrative type posts (some of those were 15 - 30 days late), 5 were:
Quote
We suggest you use the OBi Expert configuration pages to make modifications such as this -- No need to disable provisioning.
This is especially useful when you have OBi devices dispersed throughout a country or the world. From your single OBiTALK web portal log-in you may control your OBi devices with a great deal of granularity and control.
and only 1 was of a response to a technical issue. Numerous problem reports remain totally unaddressed and totally unresponded to by any Obihai Technology representative.
How can you paint a rosy picture on this situation?
QBZappy:
Point taken. I had noticed the canned responses recently as well. That is curious indeed. I think when they setup this forum they decided that "We will build it, they will come". At this point I would venture to say that this is the best supported product in the market. Unfortunately they can not take much credit for that.
kb_hunter:
I posted a question on the forum and many people tried to answer-- all with good intentions -- but unfortunately the problem didn't get resolved. Then an administrator suggested something equally ineffective solution, but also asked me to write to support if that didn't work.
When I contacted support, they only partially understood the question, but their answer was within target and with that help I was able to get straightened out.
So all the activity you see may not be in the forums; i.e. their support cannot be judged solely by their forum. Sometimes, the forums take on a life on their own with a lot of people with a lot of time to try all kinds of possibilities -- but support, especially free support, need to pick and choose what they tackle and strike a judicious balance to help real users with real problems and to satisfy people'e curiosity.
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