Caller ID Name showing sometimes on incoming PSTN calls

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RonR:
Quote from: peterman on September 22, 2011, 11:16:32 am

No RonR, my Land line goes to the LINE port (OBI device) and my house phone system is connected to the PHONE port (OBI device), when I receive an incoming call from the land line the OBI is supposed to just bridge it over the PHONE port, but for some reason sometime the CNAME is not forwarded but the CID is always forwarded, it propably has to do with a delay that the OBI takes to pass the call to the PHONE port.


I think you missed my point.  Unless you have verified that CNAME is present on the LINE Port side of the OBi when it's missing on the PHONE Port side of the OBi by having a CallerID capable phone on each side (for testing purposes), you don't know for sure that CNAME was actually present to start with.

The OBi doesn't pass CallerID to the PHONE Port.  It decodes it from the LINE Port and re-encodes it to the PHONE Port.

peterman:
I just connected the OBI device yesterday before that I was only using it for LD via GV.
I know for sure that certains CNAME are always displayed with the CID (from my friends) and now some CNAME are not displayed. I will connect another phone directly on the land line and see what it gets from the provider and what the OBI will have on the log. I will report late. Thank you

RonR:
Also, make sure it's your telephone comapny that's providing the CNAME and it's not your phone that's matching an incoming number with it's contact list and displaying the contact name from there.  You can do this by temporarily altering the name in your phone's contact list and seeing if the displayed name changes when that person calls.  Checking the OBi's Call History is also a good idea.

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