SETUP OBI202

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Ofer:
I need help to setup new OBI202.
I would like that  SP1 (google voice) will ring only on phone 1 and phone 1 will dial only to SP1 (GV).
I would like that  SP2 (ANVEO) will ring only on phone 2 and phone 2 will dial only to SP2 (ANVEO).

Appreciate any help.

Ofer

ShazamInForum:
with the OBi202, you can assign incomings and outgoings to that phone port by using the "Primary Line for Outgoing Calls" and the "Incoming Calls Will Ring On" by checking the boxes associated with the phone ports.  As in Phone 1 is for the 1st phone port and Phone 2 is for your 2nd phone port.  Sign into your OBiTALK account, select the SP1 for your google voice account and there as mentioned.

Cancel out, select the Anveo E911 Sign-Up and assign to SP2, make sure to select only Phone 2 boxes and complete your registration with Anveo.  (and if you are using google voice service as your Primary Outgoing calls, do not select Anveo as Primary Outgoing).

Also keep in mind that the 1st phone port is not the same as 2nd phone port.  The 1st phone port (labeled Phone 1) has 4 active wire, with the inner pair wires are for LINE-1, and the outer pairs are for LINE-2.  Good for 2-LINE phone handsets only (and not 3-LINE phone, nor 4-LINE, nor 5-LINE, etc).. 

TomTTT:
Hi, I am not sure if this is the proper way to discuss my issue.  I want to do something similar to Ofer, SP1 and SP2 on my OBi202 connected to 2 separate Google Voice accounts.

I completed the setup and SP1 and SP2 show connected:

But my SP2 has no dial tone, even though the setup shows the correct device number.  To make things worst, the Google voice account that's supposed to ring on SP2 is now ringing on another of my OBi device, even though the device is not yet setup, but plugged into the network.

drgeoff:
Quote from: TomTTT on June 13, 2019, 09:08:47 am

Hi, I am not sure if this is the proper way to discuss my issue.  I want to do something similar to Ofer, SP1 and SP2 on my OBi202 connected to 2 separate Google Voice accounts.

I completed the setup and SP1 and SP2 show connected:

But my SP2 has no dial tone, even though the setup shows the correct device number.  To make things worst, the Google voice account that's supposed to ring on SP2 is now ringing on another of my OBi device, even though the device is not yet setup, but plugged into the network.



"my SP2 has no dial tone" makes no sense. SPs do not have dial tone.  Only PHONE ports provide dial tone and they do so irrespective of configuration of SPs.

When you take a phone off-hook the OBi's phone port sends dial tone to the phone.  The OBi cannot know what SP you are intending to use.

ShazamInForum:
TomTTT,

This also does NOT make any sense "... Google voice account that's supposed to ring on SP2 is now ringing on another of my OBi device, even though the device is not yet setup, but plugged into the network."

You have 2 different Google Voice accounts:  1st Google Voice account at SP1, 2nd Google Voice account at SP2.  You must have used that same Gmail email account at SP2, to sign into a completely separate OBiTALK account, added there instead.  You will need to properly check both OBiTALK accounts to make sure.

And are you sure the OBi202 device phone port 2 does NOT have dial tone?  Disconnect all phones, check phone port separately with a simple single corded phone to make sure there is dial tone.  Again, OBi202 device Phone 1 Port is not the same as Phone 2 Port.  Phone 1 Port will allow you to use a 2-LINE phone as well as a 1-Single LINE phone.  Make sure to check the phone you are using.


Good luck!

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