Hi there,
I've been trying to get rid of Xfinity landline/cable and Internet.
Right now I still have all the services above with Xfinity. I installed my OBi202 about 10 days ago and was running perfectly, including the Anveo 911 service I signed up for.
CenturyLink DSL Internet service was installed this week and it works with all kinds of devices, both wireless and via ethernet cable (it has 4 ethernet ports). I thought all I had to do was to unplug the ethernet cable from the Xfinity router and reconnect to my CenturyLink router. I bought my new router off ebay so I wouldn't have to lease it (Zyxel C3000Z).
The new Zyxel router assigned a new IP address to my Obi202, and when I ping it, the "test" is right (don't know the correct term here).
My Obi dashboard couldn't connect to my device anymore. Trying to troubleshoot I have done the following:
-added the Obi202 ip address in the DMZ area on the Zyxel router
-rebooted the router and disconnected/reconnected the OBi202from power
-did a factory reset on the OBi202
-removed the OBi202 from my Obi dashboard (I realize I did this out of order)
-tried to re add he factory reset device onto my dashboard again. Add device does not work when dialing **5 (busy signal afetr the first digit of the code)
-Unable to reach the echo server by dialing **9 222 222 222 (busy signal after I dial the first 2)
The OBi202 power light is solid green but the lights for the Phones 1 and 2 are not lit (only blinks green when I pick up the phone).
Help!
I don't know what else to do. Suggestions?
Glaucia
