Will OBi select 2nd GV account to call out if SP1 is unavailable?
jazzy:
I want to put a 2nd GV account on SP2, to be used to call out if GV1 (SP1) is unavailable. I've made SP1 primary for calling out. Will Obi automatically select SP2 if SP1 is unavailable for calling out? or do I have to select SP2 by dialing ***2 then the number. I've set the Obi up with this and can get both GV numbers to ring the attached phone.
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
Service Providers -> ITSP Profile A -> General -> Name : Google Voice
Service Providers -> ITSP Profile A -> General -> SignalingProtocol : Google Voice
Voice Services -> SP1 Service -> AuthUserName : (Google Voice #1 username)
Voice Services -> SP1 Service -> AuthPassword : (Google Voice #1 password)
Voice Services -> SP1 Service -> X_SkipCallScreening : (checked)
Voice Services -> SP2 Service -> AuthUserName : (Google Voice #2 username)
Voice Services -> SP2 Service -> AuthPassword : (Google Voice #2 password)
Voice Services -> SP2 Service -> X_SkipCallScreening : (checked)
Physical Interfaces -> PHONE Port -> PrimaryLine : (SP1 Service)
QBZappy:
If you want the OBi to dial out automatically for you, this setting will make an outgoing call on the next available free line.
Setup Wizard->Outbound Settingshelp->Phone PrimaryLine = Trunk Group 1
Otherwise manually dialing **2 will force the call over SP2.
Everton:
I'm trying to understand under what circumstances will SP1 will become unavailable. I can only think of two scenario where this would be possible:
Scenario A: SP1 is not Connected (akin to losing registration - I would think SP2 would experience the same condition)
Scenario B: Both "Channels" are active at once; someone is using channel one for outgoing/incoming and the second channel is active for a second incoming/outgoing call, with channel A call placed on "Hold". This would imply that the "Phone" port is in use and not available.
With Scenario B, the only way to place a third outbound call would be through the OBiON App from a Mobile Device or the PC APP (my thinking...I might be wrong here). If this is the case, why not setup the either App to use SP2 for outgoing by default?
jazzy:
The reason I want to add SP2, to dial out, is because on occasion SP1 can be unavailable as it just happened yesterday for about 3 mins.
SP1 gave me a " There is no service available " after dialing the number. Just wondering if the Obi could be set up to go to the other GV line (SP2) and dial out.
Will setting this up with a Trunk Group achomplish what I want the Obi to do?
ie.. Setup Wizard->Outbound Settingshelp->Phone PrimaryLine = Trunk Group 1
Do I add both SP1 and SP2 to trunk group 1?
RonR:
Service Providers -> ITSP Profile A -> General -> DigitMap : (Mste)
Service Providers -> ITSP Profile B -> General -> DigitMap : (Mste)
Voice Services -> Gateways and Trunk Groups -> Trunk Group1 -> Enable : (checked)
Voice Services -> Gateways and Trunk Groups -> Trunk Group1 -> TrunkList : sp1,sp2
Voice Services -> Gateways and Trunk Groups -> Trunk Group1 -> DigitMap : (Mste)
Physical Interfaces -> PHONE Port -> PrimaryLine : Trunk Group 1
User Settings -> User Defined Digit Maps -> User Defined Digit MapX -> Label : ste
User Settings -> User Defined Digit Maps -> User Defined Digit MapX -> DigitMap:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)
where aaa is your local area code.
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