Trouble Transferring Anveo 911 to new device
bhasden:
Quote from: bhasden on June 28, 2019, 07:39:01 am
Quote from: ShazamInForum on June 27, 2019, 11:21:52 am
No.
Good luck!
Unfortunately, this didn't work. I went through the process a number of times, including completely resetting the device back to factory settings. However, thank you for your quick responses and willingness to help.
Sadly, it looks like it's time for me to leave the Obihai bandwagon. I've owned a number of Obihai devices over the years and recently included them in a recommendation list that was provided to a small non-profit looking to transition to the VOIP world. With the current issues and lack of support, the non-profit will likely need to go a different direction.
Support reached out to me on Friday and resolved the issue somehow. They needed my Anveo username and password (curiously, they wanted me to email it but would take it over PM here because the forum isn't secure?). Nonetheless, everything is resolved now.
sabre:
i am having the same exact issue right now :-( i cant get a hold of anyone
sabre:
nevermind i was able to get it working!!!
ShazamInForum:
To sabre,
What steps did you go through to make it work? Give us the details (step-by-steps) so others in similar issues can use. Was it locally, within the OBi device web-portal? Or, within your OBiTALK account's OBi Expert page...?
Thanks!
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