New OBi2182 added to OBiTALK connected GV not listed in GV
SteveInWA:
Great; thanks for circling back with the resolution. Yes, that's the latest firmware, so they must have pushed it to your phone after you opened a ticket.
adamh:
I have the exact same problem...I filled out the support ticket. Is there any way you can post your Obi expert config parms? I think they pushed an update to that so it knows where to look for the firmware. I want that URL. It's the System Management -> Auto Provisioning section....thanks!
ScubaZ:
I have the same problem as well. Opened a ticket, but no word back. Is there anywhere to get the firmware file to manually update?
Thanks.
adamh:
Quote from: ScubaZ on July 30, 2019, 09:04:42 am
I have the same problem as well. Opened a ticket, but no word back. Is there anywhere to get the firmware file to manually update?
Thanks.
I reached out to them on FaceBook messenger. They asked for the number on the back of my unit and it was working in two minutes. I messaged them at 11:30pm eastern and they responded the next morning. It just needs a firmware push.
What I'm not clear on is if it will continue to update itself properly. They told me it would but I cannot see evidence of that in the settings.
ScubaZ:
Thanks!
I sent a message in facebook messenger and in two minutes the phone was downloading an update. Works fine now.
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