New OBi2182 added to OBiTALK connected GV not listed in GV

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SteveInWA:
Great; thanks for circling back with the resolution.  Yes, that's the latest firmware, so they must have pushed it to your phone after you opened a ticket.

adamh:
I have the exact same problem...I filled out the support ticket.  Is there any way you can post your Obi expert config parms?  I think they pushed an update to that so it knows where to look for the firmware.  I want that URL.  It's the System Management -> Auto Provisioning section....thanks!

ScubaZ:
I have the same problem as well.  Opened a ticket, but no word back.  Is there anywhere to get the firmware file to manually update?

Thanks.

adamh:
Quote from: ScubaZ on July 30, 2019, 09:04:42 am

I have the same problem as well.  Opened a ticket, but no word back.  Is there anywhere to get the firmware file to manually update?

Thanks.



I reached out to them on FaceBook messenger.  They asked for the number on the back of my unit and it was working in two minutes.  I messaged them at 11:30pm eastern and they responded the next morning.  It just needs a firmware push.

What I'm not clear on is if it will continue to update itself properly.  They told me it would but I cannot see evidence of that in the settings.

ScubaZ:
Thanks!

I sent a message in facebook messenger and in two minutes the phone was downloading an update.  Works fine now.



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