voice quality
drgeoff:
Quote from: davidw1 on August 04, 2019, 08:09:50 am
Yes, I can hear my voice, but it is choppy. I will try again later to see if it constantly works. I have about 100 emails during the last day letting my know my OBI Device is Not registered, then letting me know it is Registered.
First eliminate your ethernet cable(s) by substitution.
If no improvement, you need to discover if your network problem is between OBi and modem or between modem and the rest of the world.
If you have separate modem and router and can tolerate nothing connected to the internet except the OBi, disconnect the router from the modem and connect the OBi directly to the modem. Reboot the OBi if DHCP or change its IP settings if not. If the echo test is not choppy then the problem is your router or ethernet cabling. If still choppy it could be your Obi, your modem or your ISP's network infrastructure.
Lavarock7:
I had somewhat similar issues with an Obi phone. I had used a short flat LAN cable that was not shielded and had all sorts of disconnects and garbled audio.
I agree, check the cables.
davidw1:
So I have done some testing.
1- changing the cables not not make a difference. It is still choppy (not too bad, but not good).
2- connecting to the modem directly does not help with the choppiness, however I can call out when connected to the modem directly, and I can't call when I am going through the router (I get the message that the number has not received a response from the service provider).
drgeoff:
Quote from: davidw1 on August 04, 2019, 01:18:26 pm
2- connecting to the modem directly does not help with the choppiness, however I can call out when connected to the modem directly, and I can't call when I am going through the router (I get the message that the number has not received a response from the service provider).
Reboot modem, router and OBi before placing any significance on that. Power them up in that order and wait 2 minutes before doing the next one.
davidw1:
Quote from: drgeoff on August 04, 2019, 02:35:31 pm
Quote from: davidw1 on August 04, 2019, 01:18:26 pm
2- connecting to the modem directly does not help with the choppiness, however I can call out when connected to the modem directly, and I can't call when I am going through the router (I get the message that the number has not received a response from the service provider).
Reboot modem, router and OBi before placing any significance on that. Power them up in that order and wait 2 minutes before doing the next one.
Doing it that way, I can now make calls with or without the router. I still get some choppiness either way though. So it seems the router is not the issue. I will see if it lasts, or if it looses connection again, as it has been getting disconnected a lot as you can see by my list of emails.
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