My line is no longer working
nicnoc:
Edited: I've had a working obihai phone now for a year and a few months, using the obihai 202.
Now I can't receive or make calls.
Wow, wha hoppen? :-P
The power light is blinking green, while the last light on far right is solid.
I've restarted the obi numerous times as well as the router and modem.
Thanks for your help!
drgeoff:
What is LL?
https://www.obitalk.com/info/support/troubleshooting
nicnoc:
I puzzled over what is and how to work the DMZ setting:
"if the Echo Test call failed, please put the OBi device in the DMZ setting in your router's configuration."
drgeoff:
Quote from: nicnoc on July 26, 2019, 06:22:48 am
I puzzled over what is and how to work the DMZ setting:
"if the Echo Test call failed, please put the OBi device in the DMZ setting in your router's configuration."
Is the power LED still blinking green? If yes it would appear that you have impaired reading and comprehension skills.
From the page I referred you to:
If the power LED is blinking GREEN, that indicates that the OBi device cannot get an IP address from your router. In other words, the OBi device cannot connect to the internet.
Verify if the ethernet cable is securely connected, and you see a link light on the router port on which your OBi device is connected to. For OBi202 users, verify you connect to the "Internet" port (blue label) and reboot your router.
Check to see if the power LED shows solid GREEN. Then try to call **9 222 222 222 to reach our echo test. If the Echo Test is successful, then the OBi device has internet access. If the Echo Test call failed, please put the OBi device in the DMZ setting in your router's configuration."
The most common reasons for the power LED of a 202 blinking green are:
1. Ethernet cable not plugged in fully at both ends.
2. Ethernet cable plugged into the LAN socket of the 202.
3. Faulty ethernet cable. Try another one.
4. Faulty port on router. Try another one.
5. Faulty Obi202.
Power LED flashing green will never be fixed by putting the OBi in router's DMZ.
nicnoc:
Have replaced cables, ethernet didn't fix it but replacing the other cable that connects to the obi internet port raised a solid green light.
the second light is now pulsing indicating data activity.
Hopefully one step forward, but yet to get normal phone function.
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